chalets | camping | caravans | Day visitors

Contact/Bookings

Berg River Contact/Bookings

We are eager to welcome you to Berg River Resort, your haven of tranquility nestled between the picturesque towns of Paarl and Franschhoek. For inquiries, reservations, or to secure your spot in our enchanting retreat, please don’t hesitate to get in touch with our friendly team. Our dedicated staff is available to assist you with any questions you may have, ensuring a seamless booking process and personalized service tailored to your needs. Whether you’re seeking information about available dates, exploring accommodation options, or planning a group getaway, we’re here to make your experience with us unforgettable. Contact us today, and let Berg River Resort be the backdrop to your next memorable adventure in the heart of the Western Cape.

Contact Berg River Resort

The full name of the business: Berg River Trust, Registration Number IT 638/97 t/a Berg River Resort.

Camping is first come first serve, except for Easter weekend/December holidays and special event weekends.  The chalets must be booked in advance.

DOWNLOAD OUR RESERVATION APPLICATION FORM HERE

1. Bookings

Peak Season (15 December – 15 January, Easter Weekend)

Priority will be given to long bookings. The minimum booking period between Christmas and New Year is 7 nights. The minimum booking period for the Easter weekend is 4 nights. Special events weekends are subject to the terms and conditions determined by the event organizers and subject to the resort’s terms and conditions. Shorter periods might be considered subject to availability.

Mid-Season/ Out of Season

Minimum 2 nights stay in chalets over weekends and the full period over long weekends.

Bookings from persons under 18 Years cannot be accepted. Only families and couples are allowed.

* Please take note, NO Drop-offs are permitted 

*  Check-in is at 14:00 ONLY, If you would like to enter the resort before 14:00 , an additional Day Visitor Fee will apply.

* We do not offer servicing of Chalets

DOWNLOAD OUR RATE CARD FORM HERE

2. Deposits

A deposit of 50% of the account including VAT is payable on or before the due date to confirm the booking.

The booking reference number is the payment reference number for paying deposits.

The deposit payment must occur on or before the date stipulated on the resort’s booking request form to secure the booking.

Failure to pay the deposit by the due date will lead to the cancellation of the booking without prior notice.

See the TERMS AND CONDITIONS HERE for the cancellation policy.

4. Vacation Procedure

The balance of the account is preferably due before arrival. Pre-payment of the total amount is required for the holidays taken during peak months. The due date for the full amount is stated on the invoice. The Resort reserves the right to cancel bookings, without contacting the client beforehand, if the payment conditions are not adhered to. Vacation times for our Chalets are 10h00, extension requests are subject to availability.

3. Accounts

If a guest should vacate a chalet before Berg River Resort (BBR) staff are afforded the opportunity to check the inventory, the guest may be held liable for any shortages and or damages unless the occurrence of such damages can be attributed to any circumstances beyond their reasonable control.

In the event of such damages not being covered by the breakage deposit received from the guest, BBR will reserve the right to hold the guest liable for the difference between such breakage deposit and the actual damages incurred by BBR.

PLEASE DOWNLOAD THE RULES, WAIVER AND INDEMNITY, AND ACCOMMODATION TERMS & CONDITIONS AT THE BOTTOM OF THIS PAGE.

Phone  : 021 007 1852/3    

Fax: 086 215 1401

Postal Address: PO Box 552, Suider Paarl, 7624

General Enquiries: info@bergriverresort.co.za

 GPS Co-ordinates – S: 33° 47′ 7486″ E: 18° 57′ 7085″

    I have read and accept resort rules and waiver
    I have read and accept terms and conditions

    MAP OF BERG RIVER RESORT 

    Map of Berg River Resort

    Caring for the Environment

    Please note that we are trying to do our bit to reduce our carbon footprint by recycling the glass from the refuse collected.  For this purpose, we have glass recycling containers spread throughout the Resort.  We urge all our guests to support this endeavour by using these containers to dispose of their used glassware while staying at the Resort.