chalets | camping | caravans | Day visitors
Contact/Bookings
NOTICE
Dear Visitors, The R45, the resort’s access route, is currently experiencing Road Works. Traffic is controlled with “stop and go,” which can cause delays of up to 30 minutes. Plan your trip with this in mind, and come relax at our beautiful resort.
The road works will be part of our lives for some time. The prospect of a better and wider road in the future makes the process smoother. Please travel safely; we look forward to your arrival.
Berg River Contact/Bookings
We are eager to welcome you to Berg River Resort, your haven of tranquility nestled between the picturesque towns of Paarl and Franschhoek. For inquiries, reservations, or to secure your spot in our enchanting retreat, please don’t hesitate to get in touch with our friendly team. Our dedicated staff is available to assist you with any questions you may have, ensuring a seamless booking process and personalized service tailored to your needs. Whether you’re seeking information about available dates, exploring accommodation options, or planning a group getaway, we’re here to make your experience with us unforgettable. Contact us today, and let Berg River Resort be the backdrop to your next memorable adventure in the heart of the Western Cape.
Contact
Camping is first come first serve, except for Easter weekend/December holidays and special event weekends. The chalets must be booked in advance.
1. Bookings
Peak Season (15 December – 15 January, Easter Weekend)
Priority will be given to long bookings. The minimum booking period between Christmas and New Year is 7 nights. The minimum booking period for the Easter weekend is 4 nights. Special events weekends are subject to the terms and conditions determined by the event organizers and subject to the resort’s terms and conditions. Shorter periods might be considered subject to availability.
Mid-Season/ Out of Season
Minimum 2 nights stay in chalets over weekends and the full period over long weekends.
Bookings from persons under 18 Years cannot be accepted. Only families and couples are allowed.
* Please take note, NO Drop-offs are permitted
* Check-in is at 14:00 ONLY, If you would like to enter the resort before 14:00 , an additional Day Visitor Fee will apply.
* We do not offer servicing of Chalets
DOWNLOAD OUR RATE CARD FORM HERE
2. Deposits
A deposit of 50% of the account including VAT is payable on or before the due date to confirm the booking.
The booking reference number is the payment reference number for paying deposits.
The deposit payment must occur on or before the date stipulated on the resort’s booking request form to secure the booking.
Failure to pay the deposit by the due date will lead to the cancellation of the booking without prior notice.
See the TERMS AND CONDITIONS HERE for the cancellation policy.
4. Vacation Procedure
The balance of the account is preferably due before arrival. Pre-payment of the total amount is required for the holidays taken during peak months. The due date for the full amount is stated on the invoice. The Resort reserves the right to cancel bookings, without contacting the client beforehand, if the payment conditions are not adhered to. Vacation times for our Chalets are 10h00, extension requests are subject to availability.
3. Accounts
If a guest should vacate a chalet before Berg River Resort (BBR) staff are afforded the opportunity to check the inventory, the guest may be held liable for any shortages and or damages unless the occurrence of such damages can be attributed to any circumstances beyond their reasonable control.
In the event of such damages not being covered by the breakage deposit received from the guest, BBR will reserve the right to hold the guest liable for the difference between such breakage deposit and the actual damages incurred by BBR.
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PLEASE DOWNLOAD THE RULES, WAIVER AND INDEMNITY, AND ACCOMMODATION TERMS & CONDITIONS AT THE BOTTOM OF THIS PAGE.
Phone : 021 007 1852/3
Fax: 086 215 1401
Postal Address: PO Box 552, Suider Paarl, 7624
General Enquiries: info@bergriverresort.co.za
GPS Co-ordinates – S: 33° 47′ 7486″ E: 18° 57′ 7085″
Accommodation Document Downloads
MAP OF BERG RIVER RESORT
Caring for the Environment
Please note that we are trying to do our bit to reduce our carbon footprint by recycling the glass from the refuse collected. For this purpose, we have glass recycling containers spread throughout the Resort. We urge all our guests to support this endeavour by using these containers to dispose of their used glassware while staying at the Resort.